Question 1

What is a house call ?

Accepted Answer

A house call medical service allows a licensed doctor to visit you at your home, office or hotel to provide medical consultation, diagnosis, and treatment without you needing to go to a clinic or hospital.

Question 2

Who can use a house call service?

Accepted Answer

House calls are suitable for all ages, including children, adults, elderly patients, bed-ridden patients, and those who prefer private and convenient medical care.

Question 3

How do I book a house call?

Accepted Answer

You can book a house call by contacting us via phone, WhatsApp or our website. Simply share your location, symptoms and preferred time.

Question 4

How long does it take for the doctor to arrive?

Accepted Answer

The doctor usually arrives within 30–60 minutes, depending on traffic, distance and availability.

Question 5

Are house call doctors licensed?

Accepted Answer

Yes. All our doctors are fully licensed and registered with the relevant medical authorities.

Question 6

Do you provide medical certificates (MC)?

Accepted Answer

Yes. Medical certificates (MC) can be issued if the doctor assesses that it is clinically justified.

Question 7

Is my medical information kept confidential?

Accepted Answer

Absolutely. All patient information is kept strictly confidential and handled according to medical privacy and ethical standards.

Question 8

Will the medication be available?

Accepted Answer

Yes. The doctor will bring commonly prescribed medications during the house call.