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Frequently asked questions
General
- 01A house call medical service allows a licensed doctor to visit you at your home, office or hotel to provide medical consultation, diagnosis, and treatment without you needing to go to a clinic or hospital.
- 02House calls are suitable for all ages, including children, adults, elderly patients, bed-ridden patients, and those who prefer private and convenient medical care.
- 03You can book a house call by contacting us via phone, WhatsApp or our website. Simply share your location, symptoms and preferred time.
- 04The doctor usually arrives within 30–60 minutes, depending on traffic, distance and availability.
- 05Yes. All our doctors are fully licensed and registered with the relevant medical authorities.
- 06Yes. Medical certificates (MC) can be issued if the doctor assesses that it is clinically justified.
- 07Absolutely. All patient information is kept strictly confidential and handled according to medical privacy and ethical standards.
- 08Yes. The doctor will bring commonly prescribed medications during the house call.
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